Accounts Receivable Follow-Up/Insurance Follow-Up

Your accounts receivable department is one of the most essential aspects of your billing system. It's important to stay on top of unpaid claims and pending insurance dues to maintain a sense of financial health. At Mount Healthcare Services, our billing system helps maintain your accounts receivable resources, making it easy for you to focus on patient care. We stay on top of all unpaid claims and pending insurance dues to make sure you receive payments on time for the services that you've provided. Our team diligently follows up on your patients' outstanding amounts and handles all of the communications with them and their insurance companies.

We understand how important it is for your healthcare facility to receive payments on time. Uncollected revenue can have a huge negative impact on your practice's financial health and longevity. Our team is persistent in our approach and chases every dollar that you are owed. With our top-of-the-line follow-up processing and our very skilled negotiators, you're able to improve your revenue cycle performance.

Frequently Asked Questions

We have a strict follow-up schedule and contact insurance companies and patients every month until the balance is finally settled or an agreement is made.

We understand that following up on service payments can be a challenge, and not every patient or insurance company is willing to cover the bill. We use strong negotiations, a persistent follow-up method, and initiate a formal appeals process with insurance companies when necessary.

Of course! Our system allows you to cross-reference the status of an account and a detailed report of its current standing.

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